Customer Survey
Professional Licensing Unit

(01/29/16)


 
 
In order to serve you better, the Professional Licensing Unit would like you to complete this short survey. The information you provide will assist DSHS in its efforts to continually improve services and become more responsive to the needs of its customers.

Thank you in advance for your cooperation.


 
 
 
Please choose the program you are licensed/certified/permitted/registered in:
 
 
 
Please answer each question with Yes or No. If you answer “No”, please indicate a reason(s) in the comment section. If the question does not apply, please skip it.
 
 
Is DSHS staff helpful, courteous, and knowledgeable?
 
Yes
 
No
 
 
Is communicating with DSHS via telephone, mail, or electronic mail an efficient process?
 
Yes
 
No
 
 
Is the DSHS website user friendly and does it contain adequate information?
 
Yes
 
No
 
 
Was your application easy to file and processed in a timely manner?
 
Yes
 
No
 
 
Are the forms, instructions, and any other information provided by DSHS helpful and easy to understand?
 
Yes
 
No
 
 
 
Is there any additional feedback or information that you would like to provide regarding this process?
 
Yes
...If yes, please provide your feedback in the Comments/Suggestions box below. If you are having difficulty with our systems please include your name and/or license number to assist us in researching the issue.
 
No
 
 
 
Comments/Suggestions
   
 
 
 
If you have any questions about this survey, please call 512-834-6628.
 
 

You will be redirected to the DSHS homepage, if your response is successfully received.
Click the "Submit" button below to submit your feedback.


 
Survey Software Powered by QuestionPro Survey Software